Heald Green Privacy Policy

Data Collection Practices

We gather and manage various kinds of personal information, including:

Using Your Information

Your personal information serves these key purposes:

• Service Provision and Contract Fulfillment:
  • We handle your vehicle rental bookings and agreements with care. This includes verifying your identity to confirm you meet our rental criteria. We also oversee the vehicle collection and return procedures. Additionally, we process payments and manage any necessary deposits or charges.
• Customer Interaction for Service Delivery and Support:
  • Delivering booking confirmations, updates, and critical rental details. Addressing your questions and offering dedicated customer support. Informing you about modifications to our services or policies.
• Marketing Permissions and Interests:
  • We will send you promotional offers, newsletters, and service updates based on your consent or legitimate interest. You can opt out whenever you choose.
• Service Enhancement for Heald Green Car Hire:
  • Assessing website traffic to enhance user experience and site functionality. Researching to refine our vehicle offerings and services.
• Regulatory Compliance (Legal Responsibilities):
  • Adhering to applicable legal and tax obligations. Safeguarding against fraudulent activities and maintaining service integrity. Addressing conflicts and upholding our terms of service.

Information Exchange

Sharing Your Personal Information

• Car Hire Partnerships: We engage third-party companies to assist with our services, including payment processors and IT support. These partners are committed to safeguarding your data.

Your personal information is not sold for marketing purposes.

Data Protection

We apply a range of technical and organizational strategies to safeguard your personal information from unauthorized access, modification, disclosure, or loss. This includes the use of encryption, strict access controls, secure servers, and routine security evaluations. It is important to acknowledge that no electronic transmission or storage method is entirely infallible.

Data Retention Policy

Heald Green Car Hire retains your personal information only for the period required to achieve the purposes for which it was collected, including compliance with legal, accounting, and reporting obligations. The duration for which data is held varies based on the type of information and the specific context of its processing.

Your Rights Explained

Your rights under UK data protection law

• Access to Your Information: Obtain a copy of your personal information on file.

For inquiries regarding your rights, please reach out to us below.

Cookies and Tracking Practices

Our website employs cookies and similar technologies to improve your browsing experience, analyze visitor traffic, and tailor content to your preferences. You can control your cookie settings through your browser options, allowing you to manage how these technologies are used while you explore our services.

Policy Changes

We may periodically revise this Privacy Policy to align with changes in our practices or legal obligations. All updates will be published on this page, along with a new "Last Updated" date. We recommend checking this policy regularly to stay informed about how we handle your data.

Contact Heald Green Support

For inquiries regarding our Privacy Policy or data practices, please reach out.